Cost of Poor Quality (COPQ) Explained
Accreditations & Affiliations
– (IST)
Live Virtual Classroom
Cost of Poor Quality (COPQ) Explained
This course explains the concept of Cost of Poor Quality (COPQ) and how it affects organizational efficiency and profitability. It helps learners identify hidden costs and understand the importance of quality improvement.
Cost of Poor Quality (COPQ) represents the hidden and visible costs that arise when products or services fail to meet quality standards. These costs include rework, defects, delays, and customer dissatisfaction, all of which directly impact business performance.
This course provides a simple and practical understanding of COPQ, its key components, and how organizations can identify and reduce these costs. It highlights the importance of quality management in improving efficiency, reducing waste, and enhancing overall profitability.
Course Highlights
Introduction to Cost of Poor Quality (COPQ)
Understanding different types of quality-related costs
Real-world examples of hidden business losses
Importance of quality in operational efficiency
Focus on cost reduction and performance improvement
Who can join Cost of Poor Quality (COPQ) Explained
Students and fresh graduates
Working professionals across industries
Operations and quality management professionals
Individuals interested in process improvement
Anyone looking to understand business cost optimization
Course Features
Simple and easy-to-understand concepts
Real-world examples for practical clarity
Designed for quick learning (45-minute session)
Industry-relevant insights
Beginner-friendly approach
Benefits of the Course
Helps identify hidden costs in business processes
Improves understanding of the quality and cost relationship
Supports better decision-making in operations
Enhances process improvement knowledge
Builds a foundation for quality management concepts
Haworth's Advantages
Expert trainers with industry experience
Practical and application-focused learning
Structured and concise content delivery
Easy-to-understand explanations for beginners
Focus on real business scenarios
Our Trainers
Abhishek Kumar
Senior Leader – Strategy, Transformation
Experience: 15+ years
Description: Senior strategy and business transformation leader with 15+ years of cross-industry impact
VIBHU AGARWAL
Business Operations Leader
Experience: 21+ years
Description: Strategic Operations and Business Transformation Leader with 21+ years of experience managing large-scale operations
What will you learn in Cost of Poor Quality (COPQ) Explained
Understand what Cost of Poor Quality means and why it matters
Learn about prevention, appraisal, and failure costs in simple terms
Identify losses caused by defects, rework, and inefficiencies
Understand how poor quality affects profitability and customer satisfaction
Learn basic approaches to minimize quality-related costs
Prerequisites and Eligibility
-
No prior knowledge required
-
A basic understanding of business processes is helpful
-
Suitable for beginners and professionals
-
Open to all industries and backgrounds
- Ideal for those interested in quality and cost management
Recommended by our Participants Globally
