Agile Management
Certified Scrum Product Owner (CSPO®)
Certified ScrumMaster (CSM®)
Leading SAFe® 6.0 Certification
SAFe® 6.0 Product Owner / Product Manager (POPM)
Cloud Computing
AWS Certified Solutions Architect Associate Training
Azure Solution Architect Certification (AZ-305)
IT Service Management
ITIL® 4 Foundation Certification Training
Project Management
Certified Associate in Project Management (CAPM®) Training
Microsoft Project 2013
Oracle Primavera P6 V18.8
PfMP® Certification Training
PgMP® Certification Training
PRINCE2® Foundation Certification Training
PRINCE2® Practitioner Certification Training
Project Management Professional (PMP®) Training
Quality Management
5S Methodology
Analyze Phase
Awareness of Lean Six Sigma Workshop
Career Opportunities in Lean Six Sigma
Certifications Explained (White Belt to Black Belt)
Common Mistakes in DMAIC
Control Phase Sustaining Improvements
Cost of Poor Quality (COPQ) Explained
Define Phase Basics Use Cases
DMAIC in Real Life Examples
How Six Sigma Helps Freshers Get Jobs
How to Add Six Sigma to Your Resume
How to Start Your Six Sigma Journey
Identifying Waste in Office Work
Improve Phase Idea Generation Basics
Introduction to Lean Thinking
Introduction to Process Improvement
Lean in Daily Life
Lean Six Sigma Black Belt Training
Lean Six Sigma Green Belt Training
Lean Six Sigma Yellow Belt Training
Lean vs Six Sigma Simple Understanding
Lean vs Traditional Work Approach
Measure Phase Understanding Data
Overview of Six Sigma Methodologies
Real-Life Case Studies Across Industries
Six Sigma in IT Industry - Introduction
Six Sigma in Manufacturing - Introduction
Six Sigma in the Service Industry - Introduction
Value vs Non-Value Added Activities
What is Six Sigma & Why It Matters in Careers
When to Use DMAIC vs Other Methods
ITIL® 4 Practitioner
– (IST)
Live Virtual Classroom
ITIL® 4 Practitioner
Advance your ITSM expertise with ITIL 4 Practitioner and learn to apply ITIL practices effectively for improved service delivery and operational excellence.
The ITIL 4 Practitioner builds on the ITIL 4 framework to provide practical guidance on implementing IT service management practices. This course focuses on improving service performance, optimizing workflows, and enhancing value delivery.
Participants will gain hands-on knowledge of ITIL practices, enabling them to apply structured approaches to service management in real-world IT environments.
Course Highlights
Globally recognized ITIL certification
Focus on practical IT service management
Covers key ITIL practices and processes
Real-world implementation insights
Interactive and application-based sessions
Certification exam preparation included
Who can join ITIL® 4 Practitioner
IT Service Managers
Course Features
Instructor-led training sessions
Practice-based learning approach
Real-world service management scenarios
Access to study materials
Exam-focused preparation
Industry-relevant curriculum
Benefits of the Course
Enhances IT service management capabilities
Improves operational efficiency
Strengthens process implementation skills
Increases career opportunities in ITSM roles
Enables better service delivery and performance
Haworth's Advantages
Certified
ITIL trainers
Practical and application-oriented learning
Structured certification-focused content
Hands-on case-based training
Personalized support sessions
Exposure to real-world ITSM use cases
What will you learn in ITIL® 4 Practitioner
Understand key ITIL practices and their purpose in service management.
Learn how to improve workflows and service efficiency.
Understand handling incidents and root cause analysis.
Learn how to manage changes effectively in IT environments.
Understand how to handle and fulfill service requests.
Learn techniques for ongoing service enhancement.
Understand how to deliver consistent business value through IT services.
Prerequisites and Eligibility
-
A basic understanding of ITIL 4 Foundation is recommended
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Experience in IT service environments is helpful
- Suitable for professionals in IT roles
Recommended by our Participants Globally
