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Common Mistakes in DMAIC
Control Phase Sustaining Improvements
Cost of Poor Quality (COPQ) Explained
Define Phase Basics Use Cases
DMAIC in Real Life Examples
How Six Sigma Helps Freshers Get Jobs
How to Add Six Sigma to Your Resume
How to Start Your Six Sigma Journey
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Lean vs Traditional Work Approach
Lean vs Six Sigma Simple Understanding
Lean in Daily Life
Introduction to Process Improvement
Introduction to Lean Thinking
Improve Phase Idea Generation Basics
Identifying Waste in Office Work
Overview of Six Sigma Methodologies
When to Use DMAIC vs Other Methods
What is Six Sigma & Why It Matters in Careers
Value vs Non-Value Added Activities
Six Sigma in the Service Industry - Introduction
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Value vs Non-Value Added Activities
11:00 AM – 12:00 PM (IST)
Live Virtual Classroom
What is in Value vs Non-Value Added Activities
This course explains the difference between value-added and non-value-added activities, helping learners identify inefficiencies and improve process performance.
In any business process, not all activities contribute value to the customer. Lean Thinking emphasizes identifying and eliminating non-value-added activities to improve efficiency and reduce waste.
This course provides a simple and practical understanding of value-added and non-value-added activities, along with real-world examples. Learners will understand how to evaluate processes, identify unnecessary steps, and focus on activities that truly create value.
Course Highlights
Introduction to value-added vs non-value-added activities
Understanding the customer value perspective
Identifying waste in processes
Real-world examples for clarity
Focus on efficiency improvement
Who can join Value vs Non-Value Added Activities
Students and
fresh graduates
Working professionals across industries
Operations and process management professionals
Individuals
interested in Lean concepts
Anyone looking
to improve process efficiency
Students and fresh graduates
Working professionals across industries
Operations and process management professionals
Individuals interested in Lean concepts
Anyone looking to improve process efficiency
Course Features
Beginner-friendly and easy-to-understand content
Practical examples for quick learning
Designed for a 45-minute focused session
Industry-relevant insights
Simple evaluation techniques
Benefits of the Course
Helps identify inefficiencies in processes
Improves understanding of customer value
Enhances process optimization skills
Supports waste reduction initiatives
Builds a foundation in Lean Thinking
Haworth's Advantages
Industry-experienced trainers
Practical and application-focused learning
Concise and structured curriculum
Real-world scenario-based teaching
Continuous learner support
Our Trainers
Sandeep Rath
Group Business Services Manager
Experience: 19+ years
Senior Manager with 19+ years of experience in Telecom services, focusing on migration and transformation projects
Abhishek Kumar
Senior Leader – Strategy, Transformation
Experience: 15+ years
Senior strategy and business transformation leader with 15+ years of cross-industry impact
Vibhu Agarwal
Business Operations Leader
Experience: 21+ years
Strategic Operations and Business Transformation Leader with 21+ years of experience managing large-scale operations
What will you learn in Value vs Non-Value Added Activities
Learn what activities directly contribute to customer value
Identify tasks that do not add value but consume resources
Understand how value is defined from the customer’s point of view
Learn how to spot inefficiencies in processes
Understand how eliminating waste improves efficiency
Prerequisites and Eligibility
-
No prior knowledge required
-
A basic understanding of business processes is helpful
-
Suitable for beginners and professionals
-
Open to all industries and roles
-
Ideal for those interested in Lean and process improvement
Curriculum
- What is “value” from a customer perspective
- Customer needs vs business perception
- Examples of value in daily life
- What is a process and an activity
- Breaking a process into steps
- Why every step matters
- Definition of VA activities
- 3 key criteria:
o Changes form/fit/function
o Done right the first time
o Customer is willing to pay
- Simple examples
- Definition of NVA
- Types:
o Pure waste
o Necessary but non-value added
- Introduction to 7 wastes (Lean link)
- Real-life examples
- Identify VA vs NVA in a simple process (e.g., making tea / ordering food)
- Group discussion
- Key takeaways:
o Maximize value-added work
o Reduce or eliminate waste
Value vs Non-Value Added Activities FAQs
Recommended by our Participants Globally
